Technical Support
Our internal technical support is always on hand and able to assist with any issues you may have with your weighing scale or equipment. When weighing equipment fails, businesses depend on quick and effective support and repair.
We have a wealth of experience in the weighing industry and are able to assist with getting your scale repaired or replaced with minimal downtime.
We offer a range of support services including;
- A free, in-house no obligation troubleshooting assessment.
- Optional call-out engineer support.
- In-house equipment servicing, repairs, replacements, recalibration and reverification.
- Support provided regardless of manufacturer
If you have a technical query about a medical scale, industrial scale, home health product, or animal scale, then speak to one of our team members today.
Email us at: technical@marsdengroup.co.uk with your technical query and our dedicated team will respond with expert advice.
Emails are monitored by our in-house technical support team.
Telephone
For a fast response, call us on 01709 364296 to speak directly to a member of our technical team.
We can provide troubleshooting tips over the phone and help to arrange an engineer if required.
Web Chat
Send us a message on webchat.
For quick assistance during working hours, speak to a member of our technical support department on webchat. We can provide advice on your weighing equipment and put you in contact with the right member of our specialist team.